← CrewLicense

Terms of Service

Last updated: August 20, 2026

Plain-English summary: CrewLicense reads public Texas TDLR license records and sends you reminders before licenses expire. We’re a reminder service — renewing your license is always your responsibility. Plans are month-to-month or annual, start with a free trial, and can be canceled anytime from your dashboard.

1. Who we are

CrewLicense (the “Service”) is owned and operated by Lilium Digital LLC, a Wyoming limited liability company (“Lilium Digital,” “we,” “us,” or “our”), located at 5830 E 2nd St, Ste 7000 #22937, Casper, WY 82609. By creating an account, requesting a free report, or otherwise using the Service, you (“you” or “Customer”) agree to these Terms of Service (the “Terms”). If you are using the Service on behalf of a company, you represent that you have authority to bind that company to these Terms.

2. What the Service does — and does not do

The Service monitors publicly available license records published by the Texas Department of Licensing and Regulation (“TDLR”) and sends email (and, on some plans, SMS) reminders ahead of expiration dates, along with periodic summary reports. The Service does not renew, issue, verify, or certify licenses; does not accept payment on behalf of any government agency; and never asks for your TDLR credentials. Our reminders are a convenience, not a substitute for your own compliance obligations, and nothing we send constitutes legal advice.

3. Not affiliated with TDLR

Lilium Digital and CrewLicense are independent and are not affiliated with, endorsed by, sponsored by, or acting on behalf of TDLR, the State of Texas, or any government agency. “TDLR” and related names are used solely to identify the public records we read.

4. Accuracy of information

Our alerts reflect the public records as published by TDLR at the time we read them. Government records can contain errors, update late, or be published in a changed format; a license number you provide may not match a record; and email or SMS delivery can be delayed or blocked by factors outside our control. We work to be accurate and timely, but you remain solely responsible for confirming your own license status directly with TDLR and for renewing on time.

5. Accounts and acceptable use

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate information and to monitor only licenses you are entitled to monitor (your own company’s license and the technicians who work for you, or licenses you have a legitimate business reason to track). You agree not to: (a) resell, scrape, or redistribute data from the Service; (b) interfere with or attempt to gain unauthorized access to the Service or its infrastructure; (c) use the Service to harass any licensee or for any unlawful purpose; or (d) use automated means to access the Service except through interfaces we provide. We may suspend or terminate accounts that violate this section.

6. Plans, trials, billing, and auto-renewal

7. The Missed-Alert Guarantee

If we fail to send a scheduled alert (90, 60, 30, or 7 days before expiration) for a license that was correctly registered in your account at the time the alert was due, email us within 30 days and we will credit or refund that month’s subscription fee (or one-twelfth of an annual fee). This guarantee covers alerts we failed to send; it does not cover alerts that were sent but filtered, bounced, or unread, and it is your sole remedy for a missed alert.

8. SMS / text message terms

If you opt in to SMS alerts, you consent to receive automated text messages from CrewLicense at the mobile number you provide, including license-expiration alerts and related account notices. Consent is not a condition of purchase. Message frequency varies by the number of licenses you monitor. Message and data rates may apply. Reply STOP to any message to cancel SMS alerts, or HELP for help. You can also turn SMS alerts off in your dashboard. Carriers are not liable for delayed or undelivered messages. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

9. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if your payment fails and is not cured within 14 days, or if we discontinue the Service (in which case we will give reasonable notice and refund any prepaid fees for the unused period). Sections 4, 10 through 14, and 16 survive termination.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, LILIUM DIGITAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT PUBLIC RECORDS WILL BE ACCURATE OR CURRENT, OR THAT ANY ALERT WILL BE DELIVERED OR RECEIVED.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LILIUM DIGITAL AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST BUSINESS, LOST JOBS OR CONTRACTS, FINES, PENALTIES, OR LICENSE LAPSES, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Lilium Digital from any third-party claims, damages, and reasonable attorneys’ fees arising out of your breach of these Terms, your violation of applicable law, or your misuse of the Service or of the information it provides.

13. Intellectual property and customer data

The Service, including its software, design, text, and branding, is owned by Lilium Digital and protected by U.S. intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription. You own the information you enter into the Service (your company details, contact addresses, and the list of licenses you monitor). You grant us a license to use that information solely to provide and improve the Service. Public license records remain public records; we claim no ownership of them.

14. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally by contacting the other.

15. Entire agreement; severability; assignment

These Terms, together with our Privacy Policy, are the entire agreement between you and Lilium Digital regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions remain in full effect. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce any provision is not a waiver.

16. Changes to these Terms

We may update these Terms from time to time. For material changes we will email the address on your account or post a notice in the app at least 14 days before the change takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms. The “Last updated” date above reflects the current version.

17. Contact

Questions about these Terms? Email hello@crewlicense.com or write to Lilium Digital LLC, 5830 E 2nd St, Ste 7000 #22937, Casper, WY 82609.