You can’t stand at every register.
CrewLicense reads your Square data and compares everyone on your staff to the rest of the floor — refunds, comps, discounts, and how their drawers close. When somebody sits outside the normal range, you see it, with the numbers that put them there.
Last 90 days · 1 location · 11 people with sales · 6 with enough volume to compare.
A flag is a prompt to look, not a conclusion. Square does not expose item voids, so nothing here reports on them.
Connect once. We watch every register for you.
Nothing to install, no hardware, and no change to how your staff rings up a sale. You do one step; the rest happens on its own.
Connect Square
You approve read-only access on Square’s own permission screen. Sixty seconds, and you can revoke it from Square whenever you like.
We read the last 90 days
We work out what normal looks like for each person and each location — from the middle of your own staff, not an industry average, so a busy Saturday doesn’t make everyone look odd.
You get the report
Who sits inside the range, who sits outside it, and the figures behind every flag. Ready about a minute after you connect.
Four measures. One comparison.
Loss at the register is never one big number. It is a few dollars at a time, on one till, across hundreds of transactions — the exact shape a person cannot see by scrolling, and a comparison can.
It never shows up as one big transaction. That’s the whole problem.
Employee-side shrink is commonly put at around 5% of sales in hospitality. On a restaurant doing $50,000 a month that is roughly $2,500 — and it leaves as five dollars here and twelve dollars there, on one till, in the middle of a rush.
Of sales, industry-wide
The figure most often quoted for employee-side loss in hospitality. Whatever your own number is, you currently have no way to see where it sits.
A month, on $50k of sales
Spread across hundreds of small transactions. One refund pattern caught early pays for several years of this.
Before anyone looks
Owners open the reports when they already suspect something. By then the pattern is old and the money is gone.
A totals report isn’t a comparison.
| Square’s own reports | Checking it yourself | CrewLicense | |
|---|---|---|---|
| What you see | Totals by day, item and location | Whatever you had time to scroll through | Each person against the rest of your floor |
| How often | When you open it | When you already suspect something | Re-read every night, all 90 days |
| Cash drawers | Shown per shift, not per person over time | Counted at close, forgotten by morning | Variance totalled per person across their shifts |
| Protects honest staff | No — totals say nothing about individuals | No — suspicion lands wherever it lands | Yes — a clean result is on the record, with numbers |
About what one bad week costs — per month.
Start with the free 90-day report. If it finds nothing, you have lost a minute and gained a clean record. If it finds something, you already know what the first month is worth.
- Every person, every location on your account
- Refunds, discounts, comps and drawer variance
- The figures behind anyone outside the range
- Everything in the free report, kept current
- Re-read every night as new sales come in
- Mark a manager as refund role so they are compared fairly
- Everything in Single, at every location
- Locations compared with each other, not just with themselves
- One view across the whole group
One location = one Square location on your account. Staff, registers and transaction volume are never counted or capped.
Five percent of a $50,000 month is $2,500. One location runs $59.
Real people behind CrewLicense.
A small team that answers fast — the people who built the system are the ones reading your email.
Why we built CrewLicense
An owner we know found out from his accountant, eleven months in, that one of his bartenders had been refunding paid tickets to a card in his own pocket. Forty dollars at a time. Nobody noticed, because nobody had a reason to look at one person’s refunds next to everybody else’s — the totals looked fine every single month.
His point of sale had recorded every one of those transactions, with a name attached, the entire time. We built CrewLicense to do the one thing nobody has the hours to do by hand: compare every person with the rest of the floor, every week, and say plainly when somebody is sitting outside it.
Lilium Digital LLC is a U.S.-registered company (Wyoming LLC). We are not affiliated with Square or Block, Inc.
Runs the company. Fifteen years building software for businesses that run on a till.
Reads every support email herself and usually answers the same day.
Walks you through your first report and what the numbers actually mean.
Built the comparison engine, and the rules that keep it quiet when the data is too thin.
Makes sure what we say on this page is exactly what the product does.
Talks to restaurant and bar owners all day about what they actually need.
“Is this actually legit?”
Fair question — you get plenty of junk email. Here is exactly what we do, in plain terms, with nothing hidden.
What exactly can it see in my Square account?
Can it change anything or move money?
Does this tell me someone is stealing?
What about item voids?
Will it flag my good people by mistake?
Can’t I just check my Square reports myself?
What do you store about my staff?
What happens if I stop?
Are you part of Square?
Will you spam me or sell my email?
How do I cancel?
Who is behind it?
See what your last 90 days say — free.
Connect Square and the report is ready about a minute later. No card, no call, nothing to install.
Email and a password. Thirty seconds.
On Square’s own screen. Revoke it there whenever you like.
Ready about a minute after you connect.
Rather ask a question first? hello@crewlicense.com
One page. Every person. Every number.
A plain report covering the last 90 days at every location on your Square account.
- Each person’s refund rate, discount rate and comps per 100 orders
- Cash drawer variance on the shifts they closed, where your tills record it
- The median for the location, so you can see who sits away from it
- For anyone outside the range, the figures that put them there
- A plain statement of what your data does and does not support
If everybody is inside the range, the report says so — and that is a result worth having. Keep it whether or not you subscribe.